Privacy Policy

To explain how we collect and process your personal information:

We want you to make informed choices about the use and processing of Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information about how Personal Data is used.
If we believe you require specific details, we will provide this information at the appropriate time.
We are happy to answer any questions and provide clarifications you may need, subject to any limitations imposed by law. You can reach us via email at the address below: info@cascadeertragvale.com

We use Personal Data only for the purposes set out in this Policy.

We may process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), enhancing the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process Personal Data to better understand your preferences and needs.

To use effective tools for protecting your rights regarding Personal Data:

To help you exercise these rights, we maintain substantial resources. Contact us anytime to request access to your personal data. We will modify or delete it, or stop using it for specific or general purposes upon request. We can also transfer your information to you or to a third party. We are equipped to accommodate your requests.

Protect Your Personal Data

While we cannot guarantee absolute security of your Personal Data, we can guarantee that we continue to employ a range of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of Personal Data the Company collects on natural persons, and how it processes, shares with third parties, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or by combining it with other information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect information from anyone under 18, and we do not knowingly permit such persons to use our services. If we become aware of any information collected from a child, we will delete it as quickly as possible.

What Personal Data Do We Collect About You?

We collect Personal Data when you access our Services and channels or visit our website. In some cases, we request this information directly from you. In others, we gather it by analysing your use of our Services or service channels, or by receiving it from our third-party partners.

You are not required to disclose personal information to the company, but this may affect your access to certain services.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, withholding Personal Data may prevent Us from delivering the Services or prevent you from accessing the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information about you:

This includes information about your online activity log, as well as traffic data (such as IP address, date of access, and time of access), your language settings, software crash logs, browser type, and information about the device you used. This information is not personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal data you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, We will provide the Personal Data you have given Us to those third-party trading platforms. Use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

Cookies and Third-Party Services

We may use third-party services, such as advertising partners or analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and tailor the products and services that may interest you. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are temporarily downloaded to your device and expire shortly after you close your browser. Other cookies are persistent, remaining on your device for a set period after your browser is closed. These help the website recognise you as a returning user and allow you to access the website more easily on future visits.

Types of Cookies:

We may use this information depending on its purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer where required by applicable law, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. Where you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still needed.

9. Transfers of personal information to a third-party country or international organisation

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We take appropriate organisational and technical precautions to safeguard Personal Data, including measures to prevent its accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure at all times. Nor can we be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including but not limited to disclosure caused by transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. We have no control over how such third parties safeguard your Personal Data in these circumstances.
No transmission of Personal Data over the internet can be guaranteed as completely secure. The Company cannot ensure the security of any Personal Data you transmit to us online.

11. Hyperlinks to third-party websites

The website contains links to third-party sites and applications. These applications and websites are not supervised by the Company. We are not responsible for the gathering or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.
Before accessing or using any third-party website or app, We recommend reading its privacy policy. We also recommend caution before providing any Personal Data to them.

12. Modifications to this Policy

Before accessing or using any third-party website or app We recommend, please review its privacy policy. Exercise caution before providing any Personal Data to third parties.

13. Your Rights Regarding Your Personal Information

You are entitled to request that We verify the accuracy of Personal Data collected regarding you, rectify any mistakes, and delete all Personal Data not required by Us. You may also restrict the scope of processing of your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise these rights by writing to the email address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. Where applicable, you may access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available electronically, if you request it.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its capacity to fulfill it.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to demand that any incomplete Personal Data concerning you be rectified, taking into account the purpose of processing.
Right to Erasure
The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be erased to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or Member State law, or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, it may only be retained with your consent, or to establish, exercise or defend legal rights, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure remain unaffected by the exercise of your right to data portability. The right to data portability does not affect the rights or freedoms of others.
Right to object
You have the right to object at any time to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. Where the Company demonstrates compelling legitimate grounds for processing, it may continue to process your Personal Data unless you can demonstrate that your rights, freedoms, and interests override those grounds, or unless processing is required for the establishment, exercise, or defense of legal rights.
With respect to direct marketing, you have the right at any time to object to processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide the information requested under your rights in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the nature of the request and the number of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Subject to the provisions of section 13, information requested under your rights in section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or We may decline to act on the request.
Where We have reasonable doubts concerning the identity of the person making the request, the Company may request further information.